Thursday, December 18, 2014

Amazon SES service interruptions in US-EAST at around 8:42PM PST

We started noticing some SMTP errors in some of the applications that use SES to send outbound messages with the stack below:-


javax.mail.AuthenticationFailedException: 454 Temporary authentication failure
        at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:892)
        at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:814)
        at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:728)
        at javax.mail.Service.connect(Service.java:386)
        at javax.mail.Service.connect(Service.java:245)
        at javax.mail.Service.connect(Service.java:194)
        at javax.mail.Transport.send0(Transport.java:253)
        at javax.mail.Transport.send(Transport.java:124)


the timestamps of this error correspond to service interruptions noted on amazon status dashboard page:-





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